NBAIS Trains Staff on Communication, Stakeholder Engagement

The National Board for Arabic and Islamic Studies (NBAIS) has organised a two-day training for its staff to enhance performance in communication, stakeholder engagement and protocol management.

The training, held at the Kaduna ICT Centre on Tuesday, Oct. 20, provided participants with skills and strategies for effective stakeholder relations, office protocol and improved service delivery.

Declaring the programme open, the Registrar and Chief Executive Officer of NBAIS, Prof. Yahuza Sulaiman Imam, congratulated the participants and stressed the importance of continuous staff training to address emerging challenges and improve efficiency.

In her keynote address, the Special Assistant to the Registrar/CEO on Special Duties, Hajiya Hafsat Ahmed Duro, said effective communication, stakeholder relations and proper protocol were essential for strengthening institutional credibility, public confidence and quality service delivery.

A lecturer at Ahmadu Bello University, Zaria, Dr. Idris Bashir Bugaje, presented papers on professional office etiquette and effective communication, planning, executing and reporting special assignments, as well as stakeholder engagement and protocol management.

Participants were drawn from various departments and operational stations of the board, including zonal coordinators, state desk officers, information officers, protocol and liaison officers, and staff of the Special Duties Directorate.

The programme featured group discussions and presentations to encourage experience sharing and the development of practical solutions to workplace challenges.

The board said the initiative reflected its commitment to institutional development and improved service delivery, particularly in supporting the Federal Government’s programme for integrating Tsangaya and Qur’anic education into the formal education system.

Certificates of attendance were presented to participants at the end of the training.